A great deal of the focus of artificial intelligence (AI) is on automating tasks so a person doesn’t have to do them. At its simplest level, AI enables users to program systems to perform tasks. For example, a coffee pot can be programmed to automatically start early in the morning so coffee is ready when the alarm goes off. The AI is performing limited thinking along the lines of, “Is it 5:45a.m. yet?”
Natural language processing (NLP) is a form of artificial intelligence (AI) that enables a computer to understand, interpret, and use spoken or written human language. For example, NLP can be used to translate communications from one language to another, convert voice to text and vice versa, and even give chatbots the ability to have human-like conversations that help people get quick responses to questions and concerns.
While I get ready to start my work day from my home office on this Tuesday morning, I can’t help but think about how remote work is the new reality for many people, maybe even longer term. In fact, according to 451 Research, up to 40 percent of organizations will shift to a more robust work from home environment permanently. While I’ve taken advantage of Dell’s flexibility to occasionally work from home in the past, I can say now – after three consecutive months of doing so – working remotely long term is a completely different reality, fraught with balancing work and life.