Tag: First Orion
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Scamming Up A Storm: 2022 Mid-Year Phone Scam Report
First Orion Blog – 8.2.22 First Orion surveyed more than 2,100 mobile subscribers to see consumer experience with mobile phone scam calls in the first half of 2022. We also gathered results from our in-house data which detailed consistent scam tactics, call volumes, and hardest hit areas in the U.S. Source: Scamming Up A Storm:…
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Can You Hear Me Now? – What Customers Want from Mobile Providers
First Orion Blog – 2.2.22 For mobile providers, one of the main concerns is caring for customers, keeping them both satisfied and loyal. But how do you know how happy they are? You can’t just show up, yell “Surprise!” and expect them to welcome you with open arms and a well-built rapport (we haven’t tried…
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“Why Are You Calling Me?” – ‘Genius Idea’ About Mobile Communications Goes Viral
First Orion Blog – 1.21.22 Recently, Dan Mall, founder and CEO of SuperFriendly, tweeted (on behalf of his wife) about a problem that millions of people want a solution for. The realm? Mobile communications. The demand? A feature on your mobile phone “where people have to let you know WHY they’re calling you.” Source: “Why Are You…
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Consumers Call on Carriers to Provide Unwanted Robocall Protection
First Orion Blog – 5.16.19 While the robocall epidemic continues to grow, consumers are searching for ways to protect themselves against annoying and often fraudulent calls. To examine this issue in depth, First Orion, the leading provider of phone call transparency solutions, commissioned a survey of 5,000 mobile phone users* and found carriers may be the…