IBM Blog – 1.24.20 (1.16.20)
Unveiled to the world just under a decade ago, today, IBM Watson is being used by millions of people in thousands of different ways to unlock the value of data in new and profound ways. Across countless industries, Watson is helping businesses around the world harness their data, increase productivity, and improve customer experiences with the power of AI. Watson is augmenting human productivity and creativity, and empowering teams to focus on more complex, higher-value work. Watson has had a busy decade, and has achieved everything from defeating two “Jeopardy!” champions, redefining the customer care experience after natural disasters, taking AI technology to the US Open and Wimbledon, and altering the way we look at bias and explainability in AI. Here are just a few of Watson’s greatest hits so far. There’s much more to come.